Zoom's main weakness is the standalone positioning - it lacks the bundled chat, file sharing, and project management that Microsoft Teams includes. For 1-100 user teams that only need video conferencing, Zoom is the strongest pick. For 50+ user teams that want a full collaboration platform, Teams is the better path (Zoom, September 2026).
Microsoft Teams deep dive
Microsoft Teams is the right call for 50+ user teams already on Microsoft 365. Teams is bundled with Microsoft 365 Business Basic ($7.20/user per month), Business Standard ($12.50/user per month), E3 ($36/user per month), and E5 ($57/user per month). Teams includes video conferencing, chat, file sharing (via SharePoint), project management (via Planner), and tight integration with the Microsoft 365 suite (Word, Excel, PowerPoint, Outlook). Teams supports up to 1,000 participants per meeting in E3 and E5 (Microsoft, September 2026).
Teams Copilot is the AI feature that adds meeting summaries, action items, intelligent recap, and chat intelligence. Copilot is included in E5 and available as an add-on for E3 ($30/user per month). For Microsoft 365 shops, Teams is the natural choice because the cost is bundled. For non-Microsoft shops, Teams is more expensive than Zoom (Microsoft, September 2026).
Google Meet, Cisco Webex, GoTo Meeting
Google Meet is the right call for Google Workspace shops. Meet Starter is $8/user per month, Standard is $18/user per month, Plus is $14/user per month, and Enterprise is custom. Meet supports up to 1,000 participants in Enterprise, with 30-hour duration in Business Plus. Meet is the simplest video conferencing platform in the market and integrates seamlessly with Google Calendar, Gmail, and Google Drive. The main weakness is the limited third-party integrations compared to Zoom (Google, September 2026).
Cisco Webex is the right call for compliance-heavy operations. Webex Meetings is $15-$26/user per month depending on the bundle. Webex is FedRAMP Moderate authorized, HIPAA compliant, SOC 2 Type II, and supports end-to-end encryption. The main weakness is the user interface - Webex is less polished than Zoom or Teams. For US government, healthcare, and financial services operations, Webex is the right call (Cisco, September 2026).
GoTo Meeting is the budget pick at $12-$19/user per month. GoTo Meeting Professional at $12/user per month supports 150 participants, Business at $19/user per month supports 250 participants, and Enterprise supports 3,000 participants. The main weakness is the smaller ecosystem of integrations and the dated user interface. For budget teams, GoTo Meeting is the right call (GoTo, September 2026).
Which video conferencing platform should you choose?
For 1-100 user teams that need standalone video conferencing, start with Zoom Workplace Pro at $15.99/user per month. For Microsoft 365 shops, use Teams (bundled with your E3/E5 plan). For Google Workspace shops, use Google Meet ($8-$18/user per month). For compliance-heavy operations, evaluate Cisco Webex. For budget teams, evaluate GoTo Meeting at $12/user per month. For related collaboration decisions, see our helpdesk software comparison and our CRM comparison.
Fazlur Rahman
